A charge is anything on top of the rate - cover or insurance, a child seat, cleaning, delivery, an airport fee. You name it once in Settings and put a price on it every time you use it, so the same charge can be a different price for different renters.
Name your charges
- Open Settings → Renting → Charges you offer.
- Click Add charge, or install the common ones and rename them.
- Choose how it is charged: Once, Per day or With the rent.
- Add an online price if renters should be able to add it on your booking page. Leave it blank and the charge is priced per contract only - a zero price is refused, not saved.
- Archive anything you stop offering. Renaming or archiving a charge never changes a contract that already carries it.
The three kinds
Once is charged one time. On a hire paid up front it is part of the total. On a rolling contract it becomes its own payment, due on the day the rental starts, and it is chased like any other unpaid payment - it is never added to the recurring cycle.
A one-off charge can also go on an invoice.
Per day is multiplied by the days hired. On a fixed hire that is the length of the hire. On a rolling contract it is the days in the billing cycle, so it rides with the rent in every payment - a $10-a-day charge adds $70 to every weekly payment. Enter the daily amount, never what a week of it comes to.
With the rent is a flat amount charged with every payment - your cover or insurance charge, roadside, a tyre and glass fee. Add as many as you offer; each one prints its own line on the agreement with the name you gave it. Enter what it costs per week of rent (or per day, if you rent by the day), the same unit as the rate itself.
Tip: A charge you tick and leave without an amount never reaches the agreement. Price it, or untick it.
What a charge is for
Three kinds of charge change what Fleetola does, so you mark them when you edit the charge, under This charge is for. Everything else is an Ordinary charge. Each kind can be on one charge at a time.
Young driver fee is added by Fleetola from the driver's date of birth - the renter never ticks it. Additional driver asks for the second driver's name and licence when a renter buys it. Prepaid fuel replaces your fuel rule for a booking that buys it: instead of being asked to bring the car back with the same fuel or full, the renter is told "Fuel is prepaid: return the car at any level." - on your booking page as they tick it, and in the booking emails.
Fleetola never goes by a charge's name. A charge called Prepaid fuel that is not marked is an ordinary charge, and its buyers are still told your fuel rule - so while you have a fuel rule, Charges you offer shows a warning on it with a Mark as Prepaid fuel button. The common charges you install come already marked.
On the agreement
On a hire paid up front, the charges print as their own table with a total. On a rolling contract they print beside the rate, and the Per Payment row states what the rate and the charges come to together. Change the billing frequency later and a per-day charge reprices with it.
Which charges your booking page offers
Your booking page offers only some of your charges, and one that does not qualify is left out silently - the page never says why, just as it never explains a missing car (see Which cars show on your booking page). Two rules decide it, both on the charge itself.
A charge is offered when it has an online price above zero. No price means contract-only: the charge still works on every contract you write, it just never shows to renters. And a With the rent charge is never offered online, whatever its price - you add it to the contract you write once the request is in.
So when a charge you can see in Settings is missing from your booking page, give it an online price. What arrives when someone books - and how to confirm or change it - is its own guide: see Handle a booking request.