Take and record payments
Payments is one hub with three views: Incoming for rent and other money in, Outgoing for what the fleet costs you, and Bonds for every bond you hold. You record what each renter pays - card, bank transfer or cash - and Fleetola tracks what is due and flags anything overdue.
Record a payment
- Open Payments.
- Find the payment that is due and mark it paid, or click Record payment for anything else.
- For rent, pick the contract. Leave the amount blank to record exactly what is due, or type an amount to override it.
- For anything else, switch to Other income and pick a category.
- A saved payment shows in the renter's history and on their portal.
Tip: A bond is not recorded here - it is set on the contract when you write it. The Bonds view is where you see every bond you hold, what has been deducted from it and what is still refundable.
A payment past its due date accrues the late fee you set under Settings → Money. Fleetola adds what has accrued at the moment you mark it paid, and offers you the rent on its own or a figure you agree with the customer instead. Recording a payment never charges anybody - the one thing that does charge is autopay, which a contract has to be put on: see Autopay and direct debit.
With the Online Payments module, renters can also pay you by card from their portal - see Card payments online. Recording payments here keeps your books accurate either way.
Related guides
- How weekly billing works - Rent on a cycle: what falls due, what you record, and late fees.
- Card payments online - Renters pay by card from their portal, at signing, and from reminder emails.
- Bonds on the card rails - Manual, held on card, or charged to card - and what capture, release and refund do.
- Autopay and direct debit - A saved card or bank account pays the rent on its due date.