Change the payment day or billing cycle
A renter asking to move their payment day to payday is routine, and the answer lives on the contract. Fleetola never moves a schedule quietly: changing the day changes what the next payment covers, so it shows you the money before anything is written.
Move the payment day
- Open the contract from Contracts and click the Edit pencil at the top of the drawer.
- Pick the new weekday under Payment day. The current day is shown beside the label.
- Save. A dialog shows when the next payment currently falls due and the ways to land on the new day, each with the exact amount of the next payment after the change.
- Pick one and click Apply change. The new next due date applies straight away, and the change is recorded on the contract's Activity.
Where to find it: Contracts → open the contract → Edit
Earlier or later - the days in between
The new weekday sits both sides of the current due date, so there are two ways to reach it: bring the next payment earlier, or push it later. Either way the gap is one to six days, and the gap is the money decision.
Earlier overlaps days the renter has already paid for, so a pro-rata credit for those days comes off the next payment automatically. The credit is not optional - skipping it would charge the same days twice. An earlier date that has already passed cannot be picked.
Later gives the renter extra covered days before the next charge, and those days are your call: charge the pro-rata for them, or gift them. The pro-rata is worked out per day from the full amount the renter pays each cycle - rent plus the charges that ride with it.
Tip: Gifted days are gone for good. The pro-rata is asked once, at the change - Fleetola never comes back for it later.
If the change is blocked
Moving the payment day while a payment is overdue would push that debt out of view, so Fleetola refuses and shows the blocking payment - the oldest overdue one, late fee included - with the two ways out right there: Mark as paid if the money came in, or Write it off if it never will. Either way the schedule change carries on straight after.
The change is also refused while an upcoming payment carries real card or bank activity - autopay mid-collection, or a card payment already attached to it. Collect it, refund it or let it finish settling first; a schedule cannot reflow around money that is still moving.
Switch between weekly, fortnightly and monthly
The Billing select on the same Edit form moves a contract between Weekly, Fortnightly and Monthly. Monthly means every four weeks - 28 days, keeping the weekday - not a calendar month, so a monthly renter makes thirteen payments a year, not twelve.
On save the upcoming schedule reflows from the next due date: each new period is the cycle's worth of the rate, and a per-day charge reprices to the new cycle length with it - see Charges and add-ons. A frequency change on its own asks no earlier-or-later question, because the payment day is not moving.
On a contract not yet signed there is no schedule to reflow: the frequency simply saves, and the payment day follows the start date until the renter signs.
What a change never touches
Only unpaid upcoming payments are reflowed. Payments the renter has already made, records you ignored, and the bond are never rewritten - a schedule change redraws what is coming, never what happened. Every change keeps its audit entry: the old and new dates, and what was charged, credited or gifted.
Related guides
- Take and record payments - Record what each renter pays, and see every bond you are holding.
- How weekly billing works - Rent on a cycle: what falls due, what you record, and late fees.
- Card payments online - Renters pay by card from their portal, at signing, and from reminder emails.
- Bonds on the card rails - Manual, held on card, or charged to card - and what capture, release and refund do.