Your Fleetola subscription
Your Fleetola subscription is one card: Plan, under Your account in Settings. It names the plan you are on - Solo, Growth or Fleet - the monthly rate for each vehicle on it, and the sum your fleet comes to. Billing is the owner's alone: team members cannot subscribe or open the billing portal.
How the bill is worked out
One monthly price per active vehicle - that is the whole bill. The card does the sum in the open: your active vehicles, times your plan's per-vehicle rate, equals the month's total. Once you are subscribed, it also says when the next bill falls.
Active means not archived. A car out on hire, in for service, even one marked Sold or Damaged, still counts. The one thing that takes a car out of the count is Archive, on its card under Vehicles - and Restore puts it back. Retiring a vehicle takes it out of the count your bill is worked out from, provided retiring means archiving - what Stripe actually charges catches up as described below.
Tip: Selling a car does not stop it counting. Archive it the day it leaves your fleet - a Sold badge on an unarchived car keeps it on the bill.
What Stripe actually charges is set from your vehicle count on the day you subscribe, and never from fewer than one vehicle. It does not re-count itself as your fleet changes. The card always shows your fleet as it stands, so if you have added or archived cars since subscribing and your Stripe invoice disagrees with it, contact us - we move your subscription onto the current count.
Subscribe, change plan or cancel
- Open Settings and pick the Your account tab.
- Not subscribed yet? Subscribe on the Plan card opens Stripe Checkout. Payment happens on Stripe's own page - your card details never touch Fleetola.
- Already subscribed? Change plan and Manage billing both open the Stripe billing portal - change your card, switch plan or cancel there.
- Stripe returns you to this tab when you finish, and the card shows where things stand.
Where to find it: Settings → Your account → Plan
Fleetola's invoices
Fleetola's invoices are not kept in the app. Every invoice and receipt for your subscription lives in the Stripe billing portal - click Open portal, beside Invoices & receipts on this tab, and they are all there.
Not the same money as Payouts
This card is you paying Fleetola. Payouts - its own panel on this tab once you have the Online Payments module - is the opposite direction: your renters' card payments reaching your bank through Stripe. The two never mix. Nothing a renter pays you lands on this bill, and this bill is never taken out of renter money. See Set up payouts.
Related guides
- Invite your team - Give your staff their own login, with only the sections they need.
- Your first day on Fleetola - A quick checklist to get live fast.
- Back up, export and restore your data - Keep a full copy of your organisation, export spreadsheets, and restore safely.
- Switch parts of Fleetola off - Hide modules you do not use - nothing is deleted, and only the owner can.