The damage diagram
The diagram is the car outline every hire form has: five views of the same car - the plan from above, both flanks, the front and the rear - with a mark for anything you find on it.
Mark the car
- On the Handover step of a contract, or from the contract afterwards, open the outline.
- Tap the panel where the damage is and pick what it is: chip, dent, scratch or crack.
- Each mark is numbered on the drawing and listed beside it, so number 3 on the page is number 3 on the car.
- Tap a mark, or its line in the list, to remove it.
- Found nothing? Record that. Inspected, no damage found prints on the agreement as a finding, and it is not the same document as one where nobody looked.
Tip: Anything you do not mark is not on the sheet the renter signs.
At return
The handover marks come back as a faint outline when the car does, so you only mark what is new. Both sets are kept: the agreement carries what the renter signed for, and the return set is what you compare it against.
On the agreement
The outline prints at about a third of a page, with the legend and the numbered list under it - the section a paper hire form leaves blank for a biro.
It prints only where the contract records a diagram. With Damage diagram switched off under Settings → Contracts, marks are still kept and shown in the app and never reach the signed agreement.
There is a cap on how many marks one end of a rental can carry, so the printed list stays readable. The capture screen tells you when you have reached it.
Related guides
- Send a contract for signing - Write an agreement and have the renter sign it on their phone.
- Charges and add-ons - Name a charge once in Settings, then price it on each contract.
- Your rental terms - Paste your terms once, and choose whether the agreement links to them or prints them.
- Pick-up and return locations - Set up the depots renters collect from and bring the car back to.